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Need to Process a Return or Exchange?

 

Shoes didn’t fit? Decided that new shirt wasn’t really your color? Spend a little too much on your recent gear shopping spree? We understand, it’s happened to us too! We’ll be glad to process your return or exchange based on the following criteria:

 

  •       Your items are in new condition with original packaging and manufacturer tags.
  •       Your items are not perishable. (We do not process returns for food products.) 
  •       Returns and exchanges are processed within 30 days of receiving your purchase.

 

Returns by mail are accepted, $7.95 will be deducted from your refund to cover the return shipping cost.* Free return shipping for exchanges.* Email adventure@wanderlustoutfitters.net to request a return shipping label. Take care when packaging your return shipment. You are responsible for any damage your item(s) incurs from improper return packaging.

 

It may take us up to 5 business days to process your return or exchange.  You’ll receive an email confirmation of your return.

 

Need to Process a Manufacturer Warranty?

 

Many of our awesome brands come with limited or lifetime warranties. If you would like our help starting your warranty claim, please email adventure@wanderlustoutfitters.net.

 

Remember, most of these warranties cover manufacturer defects – not normal product wear & tear. Warranty details for select manufacturers can be found below.

Still have questions?  

 

Have any return or warranty questions, we’re here to help! Concerned your return or warranty claim doesn’t qualify for a return or warranty. Hit us up at adventure@wanderlustoutfitters.net or call 269.281.7047.

 

*Does not apply to in-store purchases. Bulky, heavyweight items (such as SUP boards) and locations outside the continental United States excluded.