Need to Process a Return or Exchange?
Shoes didn’t fit? Decided that new shirt wasn’t really your color? Spend a little too much on your recent gear shopping spree? We understand, it’s happened to us too! We’ll be glad to process your return or exchange based on the following criteria:
- Your items are in new condition with original packaging and manufacturer tags.
- Your items are not perishable. (We do not process returns for food products.)
- Returns and exchanges are processed within 30 days of receiving your purchase.
We’ll cover the cost of your return shipping for items ordered on our site.* Email firstname.lastname@example.org to request a return shipping label. Take care when packaging your return shipment. You are responsible for any damage your item(s) incurs from improper return packaging.
It may take us up to 5 business days to process your return or exchange. You’ll receive an email confirmation of your return.
Need to Process a Manufacturer Warranty?
Many of our awesome brands come with limited or lifetime warranties. If you would like our help starting your warranty claim, please email email@example.com.
Remember, most of these warranties cover manufacturer defects – not normal product wear & tear. Warranty details for select manufacturers can be found below.